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Complaints should be sent by e-mail to the following addres: [email protected]. We have 14 days to consider it, and if it is not possible within that date, we shall inform the customer when the complaint wil be considered.

You can download the complaint form .

Complaints should be sent to the following address: Zeme Pharm, al. Jana Chrystiana Szucha 3 lok. 2, 00-580 Warsaw, Poland.

01. Your data
02. Complaint


Samarité Divine Elixir 150ml
Samarité Divine Secret Serum 30ml
Samarité Divine Cream 45ml
Samarité Supreme Cleanser 300ml
Samarité Supreme Balm 90ml
Samarité Mini Supreme Cleanser 100ml
Samarité Mini Supreme Balm 15ml
Samarité Divine Secret Set

Serial number, expiry date

Date of receipt of the product

Where was the product purchased?

Reason for complaint


Attach a photo (optional)

03. Additional notes

Additional notes